Questions, answered
Everything before
the first course.
If your question is not here, email hello@getplated.com.au. You will reach a person.
Is Get Plated another website builder?
Not in the usual sense. It is a focused restaurant website system. You supply and update your restaurant content; Get Plated controls the structure that keeps it looking polished.
Can I use my existing domain?
Yes. We help point your current web address to Get Plated. That change concerns the website only—we do not change your restaurant’s email records.
What if I already have a website?
You can build and preview the replacement privately while the existing site remains live. Do not cancel your old hosting until the new website has been confirmed.
Can I update menus and opening hours myself?
Yes. Those frequent changes are central to the product. You edit structured restaurant information instead of rearranging page elements.
Does Get Plated take online orders?
No. Your website can link to the ordering or booking provider you choose, but Get Plated does not run a restaurant ordering operation.
What about event tickets and gift vouchers?
Supported restaurants can sell tickets and vouchers through a dedicated connected Stripe account. Funds remain associated with the restaurant rather than being held by Get Plated.
Can one restaurant have several venues?
Yes. Locations can have their own addresses, contact details and service hours. A ticketed event belongs to one selected venue; create one event per venue when the same celebration runs at several.
Can I change design later?
Yes. Your shared restaurant content remains in place when you switch between available designs.
Is there a long contract?
The launch offer is a monthly subscription. Final subscription terms are shown when the recurring payment is arranged.